milisounds.blogg.se - Purevpn review reddit

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#Purevpn review reddit windows 10#
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#Purevpn review reddit windows 10#

I loved them years ago but their issues with Windows 10 has not been resolved. I told them I’m not happy with their VPN but they say “Thank you for choosing us for your security needs”. Nobody there follows up and asks you “Did that solve your problem?”. Is that my fault to be using the latest Windows operating system? You ask for help and it takes days and you get an email that says to log off then back on which hasn’t solved my present problem. They admitted a year ago that it has issues with Windows 10 staying connected. Based on our experience, customer support is just not PureVPN’s strength.Ĭonnection problems & poor tech help.

Live chat: Not to be used for anything serious, can be more trouble than it’s worth.Īlthough the FAQs and tutorials are substantial, there will still come a time when you really need to talk to a real human.

Good luck to you if you need to contact them through it as our experience is that they are more sales staff than support staff.

Email Support: Email tickets are the primary way of contacting them, and were what we had a serious issue with.

If your question isn’t answered here, good luck to you.

FAQs & Tutorials: One of the most extensive tutorial and FAQ sections we’ve found.

PureVPN have support, when they respond, in these ways: The logic behind this makes no sense, but this fact alone ruins everything else that was good about this company. However, it’s only there to sell the company’s service and will ignore you if you have an issue. In short, our experience showed that there is customer support. We decided to contact customer support again using our alias (that we used to purchase PureVPN’s service) regarding a similar issue… Silence again! We tried for a third time, this time posing as a potential customer. An automated reply was sent right away, telling us that we should expect a reply within a few hours. We contacted PureVPN in regards to an issue.

#Purevpn review reddit download#

Download speeds dropped down to around 1-2Mbps which makes it almost impossible for me to stream anything online let alone have an enjoyable gaming experience.We have nothing against PureVPN, but after recently experiencing bad customer support, and receiving complaints from customers in our feedback on the site, we have to rate PureVPN’s support poorly. I also tested the connection speeds with the VPN turned off and as expected it yielded much slower results due to ISP throttling. The results from this test were equally as impressive, again my download speeds maxed out at around 30 Mbps which is more than enough for HD quality streaming without any buffering issues whatsoever. The second test was conducted after connecting to a PureVPN server located in Canada: The first test was conducted after connecting to one of PureVPN's UK servers:Īs you can see my download speeds were pretty impressive and maxed out at around 30 Mbps which is more than enough to stream HD content without any lags or interruptions. I found out that my ISP was throttling services such as Netflix due to their ongoing battle with the streaming giant which inevitably ends up affecting gamers who like to stream live content online regular basis. me and OpenSpeedtest to gather accurate results on expected download speeds without any throttling from the VPN provider in question. I performed several speed tests over the past month using Speed of.

#Purevpn review reddit full#

You can find the full list of locations here. Their expansive list of locations includes the United States, UK, Australia, Brazil, India, Japan, South Korea, Mexico, and many more countries in Europe and Asia. PureVPN's server network is built entirely on bare metal so you won't be losing any speed due to the virtualization of hosting servers as some VPN providers do. They also offer exclusive features such as "split tunneling" and custom proxy modules for increased anonymity and security online. PureVPN, on the other hand, uses a special Chameleon protocol together with AES-256 bit encryption and SHA512 authentication to ensure your internet speed is not bottlenecked by their services. This creates a bottleneck that reduces speeds dramatically. Most VPN services slow down your internet speed by encrypting and rerouting all of your online traffic from the ISP servers to their own servers before forwarding them to their final destination. The reason for the speed boost is quite simple when you think about it.