(Be prepared: some customers have reported hostile and aggressive responses from Comcast when they try this out.) You probably won’t get through to a senior executive directly, but their assistant will often transfer you to an escalated customer service process that is more likely to get results. There’s usually no wait time, and the agents are specially trained to be helpful and expedite your issue.Ĭall the Main Line for Comcast’s Executive Offices at (866) 429-0152.Īt this direct line to Comcast’s corporate office you can ask to speak with senior Comcast executives like the CEO or General Counsel (Comcast’s top lawyer). Want VIP treatment? We’ve learned that Comcast has a special customer service department just for wealthy and famous customers. Here are some customer service hacks you can use to contact Comcast’s corporate office and potentially reach a real person:Ĭall the Comcast VIP Customer Service number at (855) 869-7188. How do I contact Comcast and get a real person?
Comcast telephone number how to#
īut if you’re looking for how to contact Comcast, you probably already tried those options, and are looking to contact a real person at Comcast who can actually do something. You might start trying to contact Comcast on their Main Customer Service line at 1-800-XFINITY or (800) 934-6489 or through their online customer service at. Trying to get Comcast refunds can be hard.
So you have a problem with Comcast - maybe they are overbilling you, a salesperson misled you, or they won’t provide a rebate they promised.
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